Case Study: Experian achieves real-time credit intelligence with WSO2

Experian Uses WSO2 to Uncover Credit Intelligence

Experian, the global credit information company, needed to move beyond offline batch processing and deliver real-time credit and marketing intelligence. Using WSO2 Complex Event Processor and related WSO2 integration tools, Experian set out to analyze streaming customer data fast enough to support decisions within human reaction time, while also improving its existing credit risk and propensity-to-buy analytics.

WSO2 helped Experian build a streaming architecture that filtered events, re-scored data with the latest information, and fed optimized decisions back to marketing platforms. The result was a dramatic performance improvement: a key subsystem was reduced from a 50-millisecond target to just 3–5 milliseconds, enabling real-time decision-making and stronger cross-channel optimization.

Experian

Rafael Garcia-Navarro

Head of Analytics