Case Study: Alexander Forbes scales secure pension processing with WSO2

Alexander Forbes processes 78,000 claims in a week with WSO2

Alexander Forbes, a leading financial services firm in South Africa, faced challenges with an inflexible legacy architecture and a complex integration landscape. This hindered their ability to scale for sudden demand surges, such as the introduction of the new two-pot retirement system, and slowed developer productivity. To modernize its platform, Alexander Forbes partnered with vendor WSO2, utilizing their API Manager and Integrator solutions.

WSO2 implemented a container-native API management platform that provided the scalable foundation needed. This solution enabled Alexander Forbes to seamlessly integrate diverse systems and empower its developers. The results were immediate, allowing the firm to process 78,000 withdrawal claims in one week during the regulatory change, demonstrating the platform's ability to handle trillions of transactions. Business onboarding was reduced to minutes, and financial-grade security was guaranteed throughout.

Alexander Forbes