Case Study: Citizens Federal Savings & Loan achieves 20-30% productivity gains with WSI World AI CAMPUS training

Citizens Federal Savings & Loan boosts productivity 20-30% with Wsi World

The customer, Citizens Federal Savings & Loan, faced a common challenge: despite adopting AI tools, they were struggling to achieve meaningful business growth and embed AI into their actual workflows to drive outcomes. They partnered with vendor WSI to utilize its AI CAMPUS training program to bridge this gap between adoption and implementation.

WSI implemented its AI CAMPUS program, which began with an in-depth interview and surveys to map workflows and calibrate training to the specific needs of the financial institution. The solution included customized training and guided follow-up support to apply new skills to real use cases. The results were significant, with one participant building an Excel automation that unlocked approximately two days per week in recovered capacity, representing a 40 percent productivity gain from a single workflow change. This innovation was quickly shared with colleagues, creating a productivity shift across the entire team. WSI reports that businesses completing its training see consistent productivity gains of 20 to 30 percent.

Citizens Federal Savings & Loan