Case Study: Woman to Woman achieves fewer claim denials and more time with WRS Health's Billing Management Solution

Woman to Woman - Customer Case Study

Karen Lee, ARNP, a solo OB/GYN and certified menopause practitioner in Mount Vernon, WA, was running a small home‑based practice (8–10 patients/day) with one support staff. After a year of handling billing herself and trying other complex solutions, she faced rising claim denials, disrupted cash flow and overwhelming administrative burden but couldn’t justify hiring a dedicated biller.

WRS Health provided an OB/GYN‑specific, integrated billing solution with full-service billing handled by their staff for an affordable monthly fee. The result: denials dropped to near zero and payments were restored, Ms. Lee regained significant time and peace of mind, and the practice saved money compared with hiring in-house billing.

Woman to Woman

Karen Lee

Advanced Practice Registered Nurse