Case Study: Quality Express Clinic achieves instant, lifesaving record access and improved patient care with WRS Health

Web-Based EMR Breathes New Life Into Quality Express Clinic Family Practice

Quality Express Clinic, a family practice and urgent care in Wichita Falls, TX, struggled with a prior EMR that was slow, hard to use and caused billing headaches—reducing time with patients and complicating care in urgent situations. Owner Debra Walker needed a faster, more intuitive system that would streamline documentation and allow immediate access to critical records.

They implemented the WRS web‑based EMR, gaining near‑instant access to charts, a useful lab interface, customizable templates, strong role‑specific training and responsive support without hiring extra IT. The result: a life‑saving remote record lookup, fewer billing concerns, faster documentation, and more time focused on patient care and workflow efficiency.

Quality Express Clinic

Debra Walker

FNP owner