Case Study: Waterloo Women's Health achieves streamlined billing and higher profitability with WRS Health

Waterloo Women's Health - Customer Case Study

Waterloo Women’s Health is a solo gynecology and women’s health practice owned by APN Marla Smith. Concerned that buying an EMR would harm her bottom line—especially given lower NP reimbursement rates and the costs of running a one‑provider office—Smith sought an affordable, full‑function solution that wouldn’t require hiring extra staff.

She chose Waiting Room Solutions (WRS), which offers a discounted version for nurse practitioners with the same features as physician systems. WRS delivered comprehensive tools (EMR, e‑prescribing, scheduling, patient portal and billing) plus easy “click‑and‑send” claims processing and responsive support, improving efficiency, freeing her office manager for other duties, and boosting the practice’s bottom line.

Waterloo Women's Health

Marla Smith

Specializes in Gynecology