Case Study: Washington Street Wellness Center achieves reliable, always-on cloud EMR access and improved billing with WRS Health

Washington Street Wellness Center Uses EMR to Provide Out of the Box Care

Washington Street Wellness Center, an integrated medicine practice in Iowa City led by Dr. Jason Bradley and Dr. Cody Scharf, needed a modern EMR to replace an aging server and support their growing services (chronic illness management, hormone and nutritional therapy, in-office dispensary, and more). After two years evaluating 15 systems, the 10-provider practice sought a cloud-based solution that offered mobility, reliable uptime, billing and Meaningful Use reporting, inventory tracking for supplements, and an easy-to-use notes system.

They selected WRS’s cloud EMR, which delivered always-on access, a patient portal, integrated clearinghouse billing, inventory and miscellaneous charge tracking, and free-text clinical notes. Results included reduced downtime risk, faster collections and coding fixes that boosted revenue by 20–25% on one service code, 1–2 receptionist hours saved daily via automated reminders and portal paperwork, improved cash-flow visibility, and responsive vendor support.

Washington Street Wellness Center

Jason Bradley

N.D., D.C. Specializes