Case Study: Vital Signs Medical Associates achieves a streamlined, paperless practice and improved revenue with WRS Health

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Vital Signs Medical Associates - Customer Case Study

Vital Signs Medical Associates, a paperless primary care practice started by Drs. Emily Gordon and Alexander Fruchter in Middletown, NY, needed an efficient EMR and billing solution to handle heavy patient volumes and eliminate charting, scheduling, and billing headaches from day one. They sought a system that would simplify documentation, reduce no-shows, manage faxes and immunization coding, and support remote access for part-time clinicians.

Implementing WRS Family Practice EMR and WRS Billing Services provided templates, e-prescribing, automated appointment reminders, a fax queue, and integrated billing support that also helped secure Meaningful Use incentives. The result: streamlined workflows, lower billing fees, fewer staff required, a low no-show rate, reliable records access from anywhere, no lost faxes, and a thriving practice with more time for patient care and family.


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