Case Study: Comprehensive Women's Healthcare achieves 24/7 patient access and streamlined practice efficiency with WRS Health's patient portal

Texas Ob/Gyn Practice Leverages Patient Portal to Connect with Patients

Comprehensive Women’s Healthcare, an obstetrics and gynecology practice in Grapevine, Texas, needed a better way to connect with patients outside office hours, reduce waiting‑room paperwork, streamline appointment requests and prescription refills, and improve information sharing with hospitals and pharmacies while maintaining HIPAA compliance.

By adopting Waiting Room Solutions EMR and its patient portal, the practice moved intake forms, appointment requests, secure messaging, e‑prescribing, lab results and faxing online with minimal training. Patients now complete history and forms before visits, request appointments and refills 24/7, and view PDF lab results; the office reports faster refills, improved record accuracy and continuity of care, shorter in‑office time, higher patient satisfaction and greater efficiency that enables seeing more patients.

Comprehensive Women's Healthcare

Barbara Buckley

The Nurse practitioner