Case Study: Complete Women’s Healthcare achieves a 200% improvement in charting efficiency and same-day notes with WRS Health

Solo Nurse Practitioner’s Practice Uses EMR To Increase Charting Efficiency

Complete Women’s Healthcare, a solo practice in Olympia, WA led by ARNP Julie Dybbro, provides women’s health, hormone therapy and weight-loss counseling but struggled to capture the large amount of counseling detail and patient data efficiently as her patient load grew. Manual charting and data collection (for things like annual open-house lists) became a bottleneck that limited productivity and practice growth.

In September 2009 she implemented Waiting Room Solutions Cloud EMR with customized women’s‑health templates, e‑prescribing and an integrated billing module. The result: charting efficiency improved by about 200%, charts are completed during the visit, billing is handled in‑house (avoiding an outside biller), patients appreciate printouts and e‑prescriptions, and Dybbro gained time back for patient care and a better work–life balance.

Complete Women’s Healthcare

Julie Dybbro

ARNP, Ph.D.