Case Study: Ramapo Ophthalmology Associates achieves streamlined ophthalmic workflows and improved patient access with WRS Health

Ramapo Ophthalmology Associates - Customer Case Study

WRSHealth (Waiting Room Solutions) provided a cloud-based, ophthalmology-specific EMR and practice management system for Ramapo Ophthalmology Associates, a busy solo/small-group practice seeing 40–60 patients a day. The clinic needed specialty tools—graphic drawing, image and test integration, trends for vision and ocular pressure, streamlined medication management, patient self-service, reliable remote access, and robust billing—while maintaining disaster resilience and easy staff training.

WRS delivered an integrated web EMR with a drawing tool, image management, vitals graphing, e-prescribing, patient portal, order tracking and certified billing functionality, plus geographically redundant hosting and short training videos. The result: faster, more accurate charting and refills, improved communication with referring doctors, higher patient satisfaction, uninterrupted access during Hurricane Sandy, smoother billing and Meaningful Use incentives achieved—and staff now prefer the system.

Ramapo Ophthalmology Associates

Richard Gordon

Ramapo Ophthalmology Associates