Case Study: Pinnacle Behavioral Healthcare achieves streamlined, narrative-rich psychiatric documentation and integrated billing with WRS Health

Pinnacle Behavioral Healthcare - Customer Case Study

Pinnacle Behavioral Healthcare is a new adult psychiatry practice in Edina, Minnesota led by Dr. Olukayode Awosika. The practice needed a specialty EMR that supports narrative psychiatric documentation—capturing moods, feelings, acceptance/denial and detailed symptom descriptions—yet accommodates Dr. Awosika’s limited typing skills. General primary-care EMRs fell short, and the practice also needed streamlined billing, patient consents, and safe e-prescribing.

Waiting Room Solutions (WRS) provided a psychiatry-specific EMR with templating, dictation and transcription options, a “document by exception” workflow, and free-text customization. Integrated e-prescribing with interaction checks, a patient portal for consents, and optional WRS billing services enabled rapid setup and reduced documentation burden; notes roll forward between visits so charting is faster and the office runs more efficiently.

Pinnacle Behavioral Healthcare

Olukayode Awosika

Owner