Case Study: Park Medical Center achieves faster billing and daily cash flow with WRS Health

Park Medical Center Finds That It Pays to Have WRS Billing Module

Park Medical Center, a small primary care practice in Orange Park, FL (three physicians and a 12‑person staff), was struggling with time‑consuming, manual billing and paper‑based workflows while also needing remote access, Meaningful Use certification, better prescription and lab handling, and fewer no‑shows. The practice evaluated multiple EHRs and sought a solution that would streamline revenue cycle tasks, improve patient safety, and support daily operations without heavy IT overhead.

They implemented WRS Family Practice EHR and Practice Management with Revenue Cycle Management auto‑posting, e‑prescribing, lab connectivity, patient portal, customizable templates and built‑in training. As a result, check posting dropped from about an hour to ten minutes, remittance turnaround shortened to 14–18 days producing daily cash flow, claim rejections fell below 1% (multiple times in the clearinghouse 99% club), no‑shows declined with automated reminders, and medication and lab workflows became faster, safer and more cost‑effective—delivered affordably with strong customer support.

Park Medical Center

Desiree Centalonza

Billing Specialist