Case Study: ENT and Allergy practice (Denton Combs, CNP) achieves 1,100 new patients and streamlined billing with WRS Health

NP Serves Expanding ENT New Patients Roster with WRS

Denton Combs, CNP, an ENT and allergy clinician in South Dakota, opened a solo practice and quickly ran into workflow and billing problems with a generic free EMR that kept clinical, check‑in and billing functions separate. He needed an ENT‑specific, integrated system that would streamline charting, billing and patient communications while supporting remote access in a rural, weather‑challenged region.

Combs chose WRS Health’s ENT EMR for its built‑in billing/clearinghouse, patient portal, e‑prescribing, lab/fax integration and unlimited remote access. The integrated solution reduced billing rejections to about five per week, enabled 20% of patients to complete intake via the portal, and supported rapid growth—about 1,100 new patients in 18 months (65 in one month)—while improving staff efficiency and satisfaction.

ENT and Allergy

Denton Combs

ENT and Allergy