Case Study: Mendoza Medical Clinic achieves streamlined pediatric workflows and electronic billing with WRS Health

Mendoza Medical Clinic - Customer Case Study

Mendoza Medical Clinic is a family-focused pediatrics practice in Kenner, Louisiana that faced the dual challenge of replacing a beloved long‑time physician and modernizing operations. With three new providers joining and a patient base loyal to the former doctor, the clinic also needed a simple, web‑based EMR that would streamline busy pediatric workflows and handle complex state Medicaid billing changes (KIDMED and Bayou Health).

The clinic implemented WRS’s web EMR, using customizable templates, a fax queue, and Gateway clearinghouse integration to enable electronic KIDMED billing on the 1510 form and simplify payer updates. Providers found the system quick and easy to use, staff eliminated paper workflows, administrators could review charts remotely, and the practice earned its first‑year Meaningful Use incentive while reducing billing problems and smoothing new‑physician onboarding.

Mendoza Medical Clinic

Minnie Mendoza

Practice Manager