Case Study: Medical Pavilion Walk-In Clinic achieves smoother, physician-friendly urgent care workflow with WRS Health

Medical Pavilion Walk-In Clinic - Customer Case Study

WRSHealth partnered with Dr. David Ballestas at Medical Pavilion Walk-In Clinic, a long-standing urgent care practice in Port Charlotte, Florida, that needed a physician-friendly, web-based EMR to support its fast-paced workflow and preserve high-quality patient care and reputation. The clinic’s challenge was finding an EMR that matched clinicians’ real-world processes without disrupting registration, triage, and clinical interviews.

WRS’s cloud EMR—built by a physician—was adopted for its intuitive, urgent-care–focused design. The system streamlined registration, nurse documentation and physician interviews into a single, natural workflow, improving handoffs and prescribing processes; Dr. Ballestas reports he is very satisfied and found the workflow smoother and more aligned with everyday practice.

Medical Pavilion Walk-In Clinic

David Ballestas

Medical Pavilion Walk-In Clinic