Case Study: Karen Lee, ARNP, NCMP restores revenue and regains time with WRS Health

Karen Lee ARNP, NCMP - Customer Case Study

Karen Lee, ARNP, NCMP is a solo OB/GYN nurse practitioner in Mount Vernon, WA who runs a home-based practice seeing 8–10 patients a day with one support staff. After a year of handling billing herself she became overwhelmed: claims denials rose, revenue was at risk, and she couldn’t justify hiring a dedicated biller or spending time away from patients.

WRS Health provided a specialty-specific, turnkey billing solution—an integrated billing module plus full-service billing handled by WRS staff—for an affordable monthly fee. As a result, denials dropped to near zero, cash flow was restored, and Ms. Lee regained time, reduced stress, and greater flexibility to focus on patient care.