Case Study: Greater Carolina Ear, Nose & Throat (North Carolina) achieves improved patient care and streamlined billing with WRS Health

Greater Carolina Ear, Nose & Throat, North Carolina - Customer Case Study

Greater Carolina Ear, Nose & Throat, led by Dr. Anita Jackson, operates three locations and serves many rural and underserved communities with about 200 patients a month. The practice needed a tech-friendly, affordable ENT-specific EMR that would streamline billing, support Meaningful Use, improve patient follow-up and make charting and scheduling efficient across sites.

They implemented WRS cloud ENT EMR in 2011. WRS’s billing module improved claims tracking and reduced denials, ENT templates sped charting, e-prescribing and automated reminders improved medication safety and appointment adherence, and MU-certified reporting secured incentive payments. The web-based system and responsive support boosted staff efficiency and patient follow-up—resulting in better care and high satisfaction from Dr. Jackson.

Greater Carolina Ear, Nose & Throat, North Carolina

Anita Jackson

Doctor