Case Study: Ear, Nose & Throat Associates achieves a healthy, low-cost multi-office EMR launch with WRS Health

Ear, Nose & Throat Associates Gets Off To a Healthy Start With EMR

Ear, Nose & Throat Associates is a solo otolaryngology practice opened by Dr. Jin Lim in January 2012 with two offices in Gainesville and Manassas, VA. Faced with the challenges of launching a new practice—maintaining a referral base, managing two locations, controlling overhead, meeting e-prescribing and Meaningful Use requirements, and improving documentation—Dr. Lim sought an affordable, low‑maintenance, cloud‑based EMR that could handle multi‑office scheduling and streamline daily operations.

Dr. Lim chose Waiting Room Solutions (WRS) after evaluating other vendors because it offered cloud hosting, ENT‑specific templates, e‑prescribing, multi‑site scheduling, online intake and messaging, and minimal IT upkeep. The system reduced overhead (no server), improved documentation and prescription accuracy, cut down on lost phone messages, sped patient intake, and supported about 25–30 patients per day—giving Dr. Lim better workflow, easier hospital access to records, and greater work‑life balance.

Ear Nose & Throat Associates

Jin Lim

Ear Nose & Throat Associates