Case Study: Dr. Carlos Perez-Cortes achieves faster documentation, streamlined e-prescribing, and remote access with WRS Health

Dr. Carlos Perez-Cortes - Customer Case Study

WRS Health (Waiting Room Solutions) helped the private psychiatry practice of Dr. Carlos Perez‑Cortes in Humacao, Puerto Rico solve a common EMR mismatch: the practice needed a web‑based system that matched the doctor’s workflow—easy, sequential access to notes, Spanish language support, e‑prescribing, faster documentation and simpler scheduling. A prior trial with PracticeFusion failed because the layout required too many clicks and didn’t present notes in a single, continuous view.

WRS delivered a cloud EMR with a “View All Notes” feature, psychiatry templates and SOAP shortcuts, rapid addition of a Spanish dictionary, and advanced e‑prescribing. The result: note entry time dropped from about 10 minutes to roughly 2 minutes, front‑desk scheduling and patient documentation became much faster, the doctor can access records remotely, and the practice now sees more patients per day with high satisfaction thanks to responsive support.