Case Study: Connecticut Behavioral Health Associates doubles billing staff and boosts revenue with WRS Health

Connecticut Behavioral Health Associates Billing is Stellar with WRS EMR

Connecticut Behavioral Health Associates is a 25‑year‑old, 23‑provider psychiatry and behavioral health practice with three Connecticut locations seeing about 600 patients weekly. The practice needed a single, web‑based EMR/PM/RCM solution to eliminate duplicate data entry across systems, speed claims processing for a large provider roster, and give administrators remote access to billing and records.

They implemented WRS Behavioral Health EMR and Practice Management, which auto‑creates claims from notes, auto‑posts electronic payments, and provided on‑site training plus responsive support and custom reports. The integrated solution reduced rejected claims, enabled remote work, doubled the billing staff to four full‑time billers, and led to measurable revenue growth and greater billing efficiency.

Connecticut Behavioral Health Associates

Diana Adcock

Practice Administrator