Case Study: Mental Health Alliance achieves increased revenue and faster payments with WRS Health

Achieving a Perfect State of Mind with WRS Behavioral Health EHR

Mental Health Alliance, a behavioral health practice in Alliance, NE led by Christine Karell, APRN, operates across five locations with Karell as the sole prescribing provider. The practice serves a largely Medicaid population and struggled with slow credentialing and a failing EMR/billing vendor that caused claim errors, poor customer service and threatened the practice’s finances.

Switching to WRS Behavioral Health EHR gave the practice a cloud-based, customizable system with a robust billing module that displays the 1500 claim form, e-prescribing with tracking, a patient portal for labs and pharmacogenomic results, automated appointment reminders, fax-queue routing and strong support. The result: faster, more reliable payments and increased revenue, reduced no-shows, streamlined workflows across locations, and high staff and provider satisfaction.

Mental Health Alliance

Christine Karell

Mental Health Alliance