Case Study: Ohio Pain Center achieves pain-free billing and a 70% revenue increase with WRS Health

How Ohio Pain Center buttoned up its billing processes & eliminated front desk worries

Ohio Pain Center, led by Amar Goyal, MD, provides advanced pain management but struggled with inefficient, paper-based billing and administrative overload. Manual end-of-day paperwork, coding complexity during the ICD-9 to ICD-10 transition, and an overwhelmed front desk led to lost records, potential HIPAA risk, delayed claims and frustrated patients.

Partnering with WRS Health’s integrated EHR, billing and virtual-assistant services eliminated manual handoffs, kept coding current, and offloaded phone, pre-auth and registration tasks. The result: more accurate first-pass claims, faster reimbursements and improved patient flow — WRS reports on average a 70% revenue increase, 40% higher charges and a 65% drop in rejections, with metrics such as 100% patient collection ratio, 2% rejection rate and 100% charge capture.

Ohio Pain Center

Amar Goyal

Medicinae Doctor