Case Study: Harlem Properties gains clearer visibility and faster response times with Wrk

Harlem Properties saves hours every week with Wrk

Harlem Properties, a real estate team operating under the Compass brand, faced a significant challenge in managing its large portfolio due to data being scattered across multiple systems. This made it difficult to get a complete picture of delinquent accounts and overdue work orders, slowing down response times and consuming valuable staff hours with manual reporting. They partnered with automation vendor Wrk to address these inefficiencies.

Wrk implemented an automated, end-to-end workflow that connected directly to Harlem Properties' existing systems like Caliber and Super. This solution used RPA and AI to review delinquent accounts, monitor work orders, and generate financial reports. The results provided the team with real-time visibility, drastically shortened response times, and freed up staff to focus on high-value work, saving them hours every week.

Harlem Properties