Case Study: ChefHero achieves faster lead enrichment and database updates with Wrk

Fast-growing solution for ordering, organization, and communication for foodservice

ChefHero, a fast-growing foodservice ordering and communication startup with offices in Toronto and Chicago, needed a better way to build subscriptions by reaching out to previous buyers. The challenge was gathering complete contact information for a growing list of past customers so they could create and update lead profiles in their CRM.

Wrk implemented a simple 4-step lead enrichment Wrkflow using bots and its Wrkforce to research missing contact details and update ChefHero’s database automatically. With Wrk, ChefHero could enrich contacts in about 2 minutes each, cutting average time by 39% and increasing finalized contacts per person per hour by 344%, while also adding additional data in 1m44s per contact.

ChefHero