Case Study: Society Socks improves survey response rates with Writecream

Society Socks improved survey response rate by 200% by delivering highly-relevant, easy-to-complete surveys via email

Society Socks faced the common challenge of low engagement and poor response rates when trying to collect vital feedback from their customers. To overcome this, they partnered with Writecream to improve their survey process and gain better insights into the customer journey.

Writecream's solution involved the creation of a series of highly-relevant and user-friendly automated surveys, which were integrated into the company's email system and delivered at specific points in the buyer's journey. This strategy, which also considered optimal delivery timing, resulted in Society Socks improving their survey response rate by an impressive 200%.

Society Socks

Filip Pejic

Co-Founder