Case Study: Inspiration Cruises & Tours achieves record-breaking growth and 125–150% productivity gains with Wrike

Wrike Facilitates Record-Breaking Growth for Inspiration Cruises & Tours

Inspiration Cruises & Tours is a Fresno-based Christian travel management company that plans faith-based group trips worldwide and works years in advance to manage up to 100 events and 30,000 passengers. Facing record growth and mounting logistical complexity—previously managed with Salesforce and spreadsheets—the team needed a platform to unify project intake, collaboration, and decades of institutional knowledge.

By adopting Wrike across Inspiration Cruises & Tours and its in-house creative agency Pillar Brands, the company implemented Wrike Resource, blueprints and dependencies, automated request forms, and digital proofing to centralize communication and automate 100+ tasks per project. The result: paperless approvals, clearer task ownership, and major efficiency gains—creative productivity rose 125–150% with 60–90% utilization—and the platform supported passenger growth trends (13% increase in passengers traveled and 32% increase in bookings from 2017–2019).

Inspiration Cruises & Tours

Diana Rangel

Corporate Development Executive Assistant