Case Study: Miles Partnership achieves streamlined operations and 85.7% faster time tracking with Wrike

Why Miles Partnership Chose Wrike Twice

Miles Partnership is a strategic travel and hospitality marketing firm that works with 100+ clients to produce award-winning print and digital campaigns. After multiple acquisitions the company faced fragmented tools—time tracking lived outside project management, teams were split across platforms, and their previous solution (Workfront) proved too cumbersome—so they needed a single, flexible system that could serve many teams and improve visibility into project progress and hours.

They evaluated alternatives and implemented Wrike (twice), using custom views, workflows, integrated time tracking, and embedded request forms to automate processes and centralize communication. Today 250+ users log 8,700+ hours/week in Wrike, the Sales team is fully onboard, 24 request forms automate workflows, and hour updates are 85.7% faster—giving Miles Partnership better cross-functional collaboration, scalability through acquisitions, and real-time visibility for faster decisions.

Miles Partnership

David Laffitte

Operations Director