Wrike
141 Case Studies
A Wrike Case Study
Distribion, Inc. needed a way to streamline time tracking, billing and ticket handling across multiple systems. Employees were entering hours separately in Wrike and the accounting system, invoice numbers had to be matched to tasks for correct billing, and support tickets risked getting lost in the ticketing tool instead of becoming actionable work items.
Using Wrike’s well-documented API, Distribion automated hourly time-log transfers from Wrike into their accounting app, used folder naming to propagate invoice numbers to associated tasks, and set up email-to-Wrike conversion so incoming tickets become tasks automatically. The integrations eliminated double data entry, improved billing accuracy and task visibility, reduced project costs, increased transparency—and delivered an ROI in under three months.
Michael Noblitt
Vice President Operations