Case Study: Stitch Fix achieves 90% on-time delivery and doubles project output with Wrike

Revolutionary Fashion Retailer Stitch Fix Achieves 90% On-Time Delivery of Creative and Marketing Projects with 2x Project Growth

Stitch Fix, the San Francisco–based personal styling service, struggled to scale its Creative and Marketing operations amid a proliferation of tools (Basecamp, Google Docs, Sheets), out-of-sync schedules, limited workload visibility, and frequent delivery delays that hindered transparency and resource planning.

By consolidating work in Wrike—using custom workflows, dashboards, workload views, request forms, templates and Timeline—and rolling out targeted training and deployment support, the teams created a single source of truth. The outcome: sustained 90% on-time delivery, twice the project throughput with fewer new hires, roughly 18 hours saved per week across six managers, and dramatically improved clarity and resource management.

Stitch Fix

Eve Maidenberg

Creative Services Director