Case Study: Ben & Florentine achieves a 90% reduction in inbox traffic with Wrike

Restaurant franchise reduces inbox traffic by 90% with Wrike

Ben & Florentine, a Quebec-based restaurant franchise of 35 locations led by President Lorne Cassoff, was struggling as it scaled: relying on Outlook, email threads and spreadsheets made task tracking and project visibility difficult, important items were getting lost, and managing franchise support became inefficient.

They adopted Wrike, organizing each restaurant as its own project and using folder tags and shared folders to centralize information and collaboration. As a result, inbox traffic dropped about 90%, Cassoff gained full visibility into franchise tasks and updates, and the team stopped losing work in email threads.

Ben&Florentine

Lorne Cassoff

President