Case Study: Lead Express achieves balanced workflows and scalable growth with Wrike

Lead Express Achieves Workflow Balance With Wrike

Lead Express is a fast-growing B2B lead-generation agency in Scoresby, Australia, that builds digital, social, email and phone campaigns for clients. As the business scaled, teams were constrained by spreadsheets and email—causing version-control problems, poor visibility into capacity, and difficulty coordinating cross-functional projects.

After evaluating several tools, Lead Express implemented Wrike to centralize work with templates, Blueprints, automated workflows, resource trackers and key integrations. The platform gave every department custom views, streamlined project intake and remote collaboration, improved capacity reporting and workload balance, and delivered measurable gains: 80% fewer spreadsheets, 70% less time allocating resources and roughly 50% greater efficiency—helping the agency scale and speed up delivery.

Lead Express

Emily Trussler

Head of Digital