Case Study: Intelco achieves 90% fewer internal emails, 50% faster bug fixes, and 30% shorter progress meetings with Wrike

Intelco Revamps Organizational Processes to Reach Maximum Efficiency

Intelco is an 85-person Italian software house that builds and customizes IRIS, a 42‑module HR platform for large industrial clients. The company struggled with fragmented systems, manual tracking (Excel and handwritten notes), heavy email/phone traffic, poor visibility into work in progress, and no time-tracking — problems that made collaboration and project planning inefficient and prompted a company-wide change effort.

Intelco implemented Wrike as a centralized, customizable solution—using request forms and ticketing, departmental Spaces, Blueprints, timesheets, and Wrike Analyze—to streamline requests, prioritize tasks, and track time. Adoption across departments cut internal emails by 90%, sped bug fixes by 50%, reduced progress-meeting time by 30%, and gave managers real-time visibility for better planning and forecasting.

Intelco

Mattia Ronchi

Project Manager