Case Study: CPS HR Consulting achieves 20% less email and improved cross-departmental collaboration with Wrike

CPS HR Consulting Improves Cross-Departmental Collaboration and Reduces Email by 20%

CPS HR Consulting, founded in 1985 and based in Sacramento with offices in Maryland, Texas and Georgia, serves over 1,200 public- and non-profit-sector clients. Teams were managing work with email and spreadsheets, which became unmanageable—especially for geographically distributed staff—and an initial trial with Asana proved too limited. CPS HR needed a single, easy-to-use system to track tasks, timelines and dependencies without requiring formal project management training.

In early 2015 CPS HR adopted Wrike, trained internal champions, and required its use for complex, cross-department projects. Using shared dashboards, templates, mobile apps and @mentions to centralize meeting notes and task communication, the company improved visibility and collaboration, delivered projects on time and on budget, and reduced internal email volume by about 20%.

CPS HR Consulting

David Powell

Director of Information Technology