Case Study: City of Reno achieves cross-department efficiency and transparency with Wrike

City of Reno Implements Wrike to Drive Efficiency and Innovation Across Departments

The City of Reno, a growing municipal government of about 5,500 employees, needed a better way to coordinate cross-departmental work as the city rapidly shifted toward a tech and innovation economy. With roughly 100 users adopting a company-wide solution, leaders faced challenges connecting siloed teams, improving communication, and streamlining processes for everything from Council meetings to public events and performance tracking.

Reno implemented Wrike to manage projects, track tasks, share files, and create custom fields for strategic priorities, giving full visibility into who’s responsible for what. The result: smoother collaboration on initiatives like the State of the City event, faster document versioning and feedback, fewer status meetings thanks to on-demand reporting for Council, and increased accountability and efficiency across departments.

City of Reno

Ryan High

Strategic Initiatives Manager