Case Study: West achieves 97% client retention with Wpromote

West & Wpromote Making Each Other Greater

West needed a premier online marketing agency to create a best-in-class, customized solution for its clients as online marketing changed rapidly. In 2010, West partnered with Wpromote to strengthen client service, build dedicated account support, and support the relationship with co-branded marketing materials.

Wpromote implemented a two-pronged approach: a dedicated account management team, training and support for West’s sales team, and a custom landing page with full co-branded assets. The partnership delivered a 97% retention rate for West clients after engaging with Wpromote, fully managed campaigns for several hundred clients, and helped West stand out from competitors while reinforcing its leadership in online marketing.

West

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Regional Sales Manager