Case Study: Travelxp achieves ₹80L sales pipeline with WotNot

Travelxp generates ₹80L in sales pipeline with WotNot

Travelxp, a global travel and lifestyle brand, faced the challenge of manually managing thousands of time-sensitive and unstructured Instagram direct messages and user support requests. This high-volume, manual process led to missed leads, delayed responses, and an unsustainable operational overhead as the company grew. They partnered with WotNot to implement AI-powered automation for these critical customer touchpoints.

WotNot deployed a dedicated Instagram chatbot for Travelxp's villa enquiries and an intelligence assistant named TIA for its website and app. This solution automatically captured and qualified leads, provided instant support, and created tickets for human follow-up. The results were significant: WotNot's automation handled over 11,460 Instagram DMs, generated a sales pipeline of ₹80+ lakhs, and achieved high customer satisfaction scores, all while reducing the load on Travelxp's support team.

Travelxp