WotNot
51 Case Studies
A WotNot Case Study
Blue Chip Worldwide, a Chicago-based marketing agency, faced a challenge for a client in the alcohol beverage industry: how to create a personalized marketing campaign to position a collection of wines as the top gift for Valentine's Day. They needed an out-of-the-box conversational marketing strategy to provide product recommendations. The vendor, WotNot, provided its chatbot platform as the solution.
WotNot implemented a no-code chatbot builder to create a wine recommendation bot embedded on a landing page. The solution directed traffic through both digital ads and physical QR codes, engaging visitors in a conversational flow that ended with a product recommendation and purchase. This strategy led to a substantial increase in sales and improved brand engagement for the client, with the chatbot handling 7,000 chats and providing 5,000 recommendations.