Case Study: Caribbean Airlines saves £1M+ in operational costs and cuts fraud 50% with Worldpay

Worldpay saves Caribbean Airlines £1m+ in operational costs

Caribbean Airlines, the flag carrier of Trinidad and Tobago serving 16 markets with about 530 weekly departures, needed an expert payment partner to tackle high chargeback and fraud costs, streamline operations across time zones, and expand airport point-of-sale payments for cargo in the US.

Worldpay ran payment-optimisation workshops, provided a real-time dispute management dashboard, a dedicated airline chargeback team, centralized US POS services and actionable analytics. These measures delivered more than £1m in annual savings, an 8–10% increase in global acceptance rates and a 50% reduction in fraud ratios, positioning Worldpay as a trusted adviser with 25+ years of industry experience.

Caribbean Airlines