Case Study: Grupo Xcaret achieves seamless global payments and higher authorization rates with Worldpay

Grupo Xcaret Offers a World-class Payments Experience With Worldpay

Grupo Xcaret, operator of Mexico’s leading eco-archaeological parks and expanding into hospitality, needed to modernize its payments and user experience to sell to new international customers and reengage existing ones. Facing language, currency and cross‑border complexity, the company sought a payments partner to simplify transactions, reduce bureaucracy and support rapid eBusiness growth.

By partnering with Worldpay, Grupo Xcaret implemented a streamlined, multi-currency and multi‑payment solution that also provided marketing insights and operational transparency. The results included faster international rollout, an increase in authorization rates from 78% to 88% in two months, acceptance in 100+ countries across 17+ currencies and 36 payment methods, and a scalable payments platform that supports ongoing expansion into new parks and hotels.

Grupo Xcaret

Hector Salceda

Subdirector ecommerce experiences