Case Study: Cervera achieves omnichannel transformation and record sales growth with Worldline (Bambora)

World Champion in Omni as ambition

Cervera, a 30-year-old Swedish homewares retailer with about 70 stores and an expanding e-commerce presence, faced the challenge of becoming a true omnichannel retailer while moving from independent shops to a centrally controlled organization. To ensure reliable, real-time sales follow-up and a seamless interface between online and physical stores, Cervera rolled out Worldline’s payment solution (Bambora’s overall solution and Bambora Reports) across its stores beginning in 2019.

Worldline implemented end-to-end payment terminals integrated with the POS, a real-time reporting portal (Bambora Reports), and dedicated rollout support, enabling fast contactless checkouts and smooth store–web order handling. The deployment reduced errors and improved flow control, helped Cervera set back-to-back sales records (Dec 2019 and Jan), and delivered measurable impact: comparable-store sales rose 17% and e‑commerce grew 32%. Worldline also supported peak demand by supplying extra terminals to busy stores.

Cervera

Andrew Golrang

Head of Business Development and IT