Case Study: WildPlay Element Parks achieves scalable, cost-effective payment processing with Worldline

How WildPlay Element Parks found a scalable payment solution to suit their business needs

WildPlay Element Parks operates aerial-adventure parks (ziplines, high-speed swings, jumps and obstacle courses) across British Columbia, Alberta, Ontario and New York and serves tens of thousands of guests each year. To support growing online bookings and a 24/7 global market, WildPlay needed a scalable, cost-effective payments solution — Worldline (via its Bambora payments platform) — to streamline online payments and avoid fixed contracts or hidden fees.

Worldline’s Bambora delivered a painless integration, flexible payment tools and Victoria-based support, backed by a four-hour SLA for issue resolution. As a result, WildPlay now has a reliable, scalable payments platform that minimizes payment friction for customers, is rarely problematic, and provides fast local support through Worldline when needed.

WildPlay Element Parks

Stewart Scholz

Guest Services and Revenue Manager