Worldline
61 Case Studies
A Worldline Case Study
Auphan Software, an international point-of-sale and business solutions provider for the hospitality and food services industry, faced a gap between online ordering and integrated payment acceptance and struggled with a cumbersome onboarding process that required multiple hand-offs and in-house technician support. To scale its e-commerce presence securely, Auphan selected Worldline for payments and streamlined onboarding services.
Worldline implemented an onboarding and risk-underwriting solution that took on sub-merchant risk and coordinated account setup, enabling Auphan to sign up over 550 customers and onboard 489 of them in less than eight weeks. The Worldline solution reduced time, resources, and stress for Auphan and its customers and provided dedicated account support that materially improved the onboarding experience.
Andrew Ould
Director of Operations North America