Case Study: Cavalluzzo Hayes Shilton McIntyre & Cornish achieves faster document and email management with World Software Corporation (Worldox)

Seeking a DMS to Handle a nonMicrosoft Environment, and Heavy Email Volume

Cavalluzzo Hayes Shilton McIntyre & Cornish, a Toronto law firm with a mixed non-Microsoft environment built around WordPerfect, Novell, and GroupWise, needed a document management system that could handle heavy email volume, document profiling, version tracking, and advanced search. The firm’s biggest challenge was finding a solution that would fit its infrastructure while managing a rapidly growing flow of documents and emails, and it chose World Software Corporation’s Worldox.

World Software Corporation implemented Worldox GX2 with customized matter lookup and stronger GroupWise email integration, plus Citrix and desktop compatibility support during a weekend rollout. The result was faster retrieval and saving of documents and emails, smoother workflow, and features that later became standard in Worldox GX2; the firm reported that the new system saved staff and clients money and was quickly embraced after initial resistance.

Cavalluzzo Hayes Shilton McIntyre & Cornish

Michael Morris

IT Manager