Case Study: Termio Pest Control reduces declined payments by 80% with WorkWave Payments

Termio Pest Control reduces declined payments by 80% with WorkWave

Termio Pest Control, a pest control business serving the Dallas, Houston, and Phoenix areas, faced significant inefficiencies in its payment processing as it grew. Their manual processes for handling expired customer cards led to between 200 and 280 declined payments during larger billing cycles, consuming time and hurting cash flow. They sought an integrated solution within their PestPac software from vendor WorkWave.

By implementing WorkWave Payments, specifically its integrated Account Updater feature, WorkWave provided a seamless solution. This automation eliminated manual updates and dramatically reduced declined payments. Termio Pest Control achieved an 80% reduction in declines due to expired cards, which preserved approximately $275,000 in cash flow and saved substantial time while reducing human error.

Termio Pest Control