Case Study: Recker & Boerger achieves faster, more dependable deliveries with WorkWave Route Manager

Recker & Boerger speeds route planning with WorkWave Route Manager

Recker & Boerger, a home appliance delivery company serving the Greater Cincinnati area since 1962, needed a route planning solution to improve efficiency and meet high customer expectations for reliable communication and on-time arrivals. To address this challenge, they partnered with WorkWave and implemented its Route Manager service to gain more control over their delivery operations and planning.

WorkWave's Route Manager solution provided Recker & Boerger with a faster, cloud-based system for building routes. It offered live GPS tracking, automated customer text alerts via API, and the flexibility to make last-minute changes. As a result, WorkWave helped the company drastically improve communication, increase driver accountability and efficiency, and plan more dependable deliveries. The speed of the route-building process was a significant measurable improvement over their previous system.

Recker & Boerger