Case Study: Optimum Pest Pros avoids losing $300K in accounts with PestPac by WorkWave

Optimum Pest Pros saves $300K with WorkWave PestPac

Optimum Pest Pros, a pest control business serving western New York, faced the risk of losing its largest commercial accounts after switching from PestPac by WorkWave to another software provider. The new software, FieldRoutes, was slow and unreliable in the field, causing technician inefficiencies and frustrating customers to the point where $300,000 in annual revenue was in jeopardy. This forced owner Jeff Butler to seek a solution.

The company switched back to WorkWave's PestPac software, which reliably supported their commercial pest control operations and compliance needs. This solution restored technician efficiency and customer confidence. As a result, Optimum Pest Pros secured its top accounts, avoiding the potential $300,000 loss, and could continue growing with a platform that kept pace with their business.

Optimum Pest Pros