Case Study: Marleen kookt achieves on-time 30-minute gourmet bike deliveries and faster route planning with WorkWave Route Manager

Marleen Kookt Helps Customers in Amsterdam Rethink Fast Food With on-demand Gourmet Food Delivery by Bike

Marleen kookt is an Amsterdam-based meal delivery service that rethinks fast food by delivering gourmet meals on porcelain dishes within a 30-minute window using electric cargo bikes. Navigating a city of canals and bridges with 20–25 nightly riders made planning routes and meeting tight delivery windows increasingly difficult, creating wasted planning hours, late arrivals, and no visibility into driver status.

By adopting WorkWave Route Manager’s custom bike profile and APIs, Marleen kookt now generates optimized plans in minutes, sees real-time GPS updates on driver status, and can react immediately to issues like flats or mechanical problems. The result: faster load times, the ability to accept last-call orders, improved customer and driver satisfaction, and sustained growth—nearly 100% year-over-year for four years and more than 500 meals delivered daily.

Marleen kookt

Joris Keijzer

Co-Founder