Case Study: MANNA increases deliveries and improves client satisfaction with WorkWave Route Manager 360

Manna increases deliveries and cuts wasted meals with WorkWave Route Manager 360

Manna, a non-profit organization delivering medically appropriate meals to ill and at-risk individuals, faced challenges managing its expanding delivery operations. Their previous system required drivers to manually input addresses and communicate with dispatchers, leading to inefficiencies, delivery errors, and a lack of accountability. To serve more people, Manna needed a highly reliable and efficient routing system and turned to WorkWave for a solution using Route Manager 360 with GPS Tracking.

WorkWave implemented Route Manager 360, which provided real-time GPS tracking, a mobile app for drivers, and robust reporting tools. This solution gave Manna enhanced visibility into routes, improved driver accountability, and the ability to set precise delivery windows. The results included an increased capability to handle more deliveries, happier clients, less wasted time and money, and a significant reduction in miscommunication and delivery errors for the organization.

Manna