Case Study: Legal Shred grows revenue and streamlines field service operations with WorkWave Service

Legal Shred grows revenue 30.8% with WorkWave

Legal Shred, a provider of secure document shredding and disposal services, faced operational challenges due to its existing software, which prevented technicians from accessing crucial data without a cell or wi-fi signal. This communication breakdown hindered efficiency and expansion plans. To support growth into new territories, they needed a scalable solution from a partner like WorkWave to keep their field teams seamlessly connected.

WorkWave implemented its WorkWave Service solution, which provided optimized scheduling, a mobile app for technicians to access work orders offline, and analytical dashboards. This resulted in a 30.8% revenue growth from 2018 to 2019 and the collection of over 500 positive Google reviews. WorkWave's technology provided the reliable, scalable platform Legal Shred needed to successfully expand its operations.

Legal Shred